Contact Us

To contact The Sun, use this form or give us a call at the appropriate number below.

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Customer Service

Due to the novel coronavirus, there might be delays in processing requests received through the postal mail.

This office handles:

Subscription orders or questions
Address changes
Missed issues
Damaged issues
Mailing-list removal requests
Book and magazine orders and questions
Donations

We encourage you to use the tools available on our website for subscriptions, donations, or book orders.

Phone:

888-732-6736 (toll-free)

Office hours:

9 AM–5 PM EST, Monday–Friday

Editorial Office

Due to the novel coronavirus, our staff is working remotely, and the editorial office is closed.

Please use the contact form above to contact us. Please do not phone or send mail to our Chapel Hill office.

Voicemail messages and mailed items might not be acknowledged or processed.

This office handles:

Editorial correspondence
Reprint requests
General inquiries

Phone:

888-732-6736 (toll-free)

Office hours:

9 AM–5 PM EST, Monday–Friday

Missing Issue Requests

Because delivery times may vary, we ask that U.S. subscribers wait until the 25th of the month for their print magazines to arrive. Please do not use this message form for missing issue requests.

To check your account status or report a missing copy, click here.

Manage Your Subscription

Our customer-service portal is the fastest way to make changes — pay a bill, renew a subscription, change your address, or update your monthly donation amount.

If you haven’t signed in online before, register here to get started. For reference, your account number is printed on your magazine’s mailing label.

Thinking About Writing Us a Letter? Give in to the temptation. We love getting mail. Write us a letter!